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Earn more from every customer

Gift vouchers your customers buy for their friends

A gift voucher brings you a new customer who already has money to spend with you. Zawadi lets you sell vouchers on your own page, paid by M-Pesa, and redeem them at the counter by scanning a QR code.

Gift vouchers

Zawadi's gift vouchers let a Kenyan business sell digital vouchers on its own page, paid by M-Pesa. Buyers can send a voucher to a friend with a message, the friend spends it at your counter in one go or in parts, and you can also print voucher batches for gifting.

What you can do

  • Vouchers can be spent in parts until the balance runs out.
  • Print voucher batches as a PDF for corporate orders or events.
  • Anyone can check a voucher's balance and validity on its verify page.
  • Vouchers show up in the customer's Zawadi wallet.
  • WooCommerce shops can accept Zawadi gift vouchers as coupon codes.
  • Money from online sales collects in your voucher wallet, and you request a payout to M-Pesa.
Gift voucher templates in Zawadi for a boutique, with value, validity and how many have sold
Your vouchers, with sales so far.

What changes

Before and after Zawadi

  • BeforeHandwritten gift cards that are easy to copy

    A QR code checked at the counter, with the balance on record

  • BeforeGifts only for people who walk in

    A voucher page anyone can buy from with M-Pesa

Gift vouchers

How it works

  1. Create a voucher

    Set the value, the price, how long it lasts and how many you want to sell. A KES 2,000 spa voucher can sell for KES 2,000, or less as a promotion.

  2. Customers buy it by M-Pesa

    Share your voucher page. Buyers pay by M-Pesa and can send the voucher to someone else's phone with a gift message.

  3. Redeem at the counter

    The holder shows the voucher's QR code. Your staff scan it and take what's being spent, and any balance stays on the voucher.

Example

A boutique before the holidays

A boutique creates a KES 3,000 voucher valid for 6 months. A customer buys one for her sister, who spends KES 2,200 on a dress and comes back a month later to use the remaining KES 800.

Questions

Gift vouchers questions

How do customers pay for a voucher?

By M-Pesa on your voucher page. They can keep the voucher or send it to someone else's phone number with a gift message.

Can a voucher be used more than once?

Yes. Each time it's used, your staff take what's being spent and the rest stays on the voucher until it runs out or expires.

How do I receive the money from online sales?

It collects in your voucher wallet in the dashboard. Request a payout to M-Pesa from there, and the Zawadi team processes it.

Start your free trial Most shops are running the same day. No card needed; pay by M-Pesa when you're ready.