A loyalty programme for hair and nail salons
Your best clients come back every few weeks for braids, a retouch or a fresh set of nails. Zawadi rewards them for it, remembers their birthday and sends a reminder when they're overdue, so they keep booking with you instead of the salon next door.
Rewards built around visits
Salons on Zawadi reward visits rather than shillings, because a client who comes every three weeks matters more than one big spend. Each visit your staff record earns points and a stamp.
Record which stylist did each service, and Zawadi works out their commission. Clients join with their phone number, so it works whether they have a smartphone or not.
Reward ideas that work
- A free wash and blow dry after every fifth visit.
- Bonus points on weekday mornings, when the chairs are quiet.
- Birthday points they can put towards their next set of nails.
- Points for the client who refers a friend for braids.
Your service list comes ready to edit: Wash & Blow Dry, Relaxer, Cornrows, Box Braids, Knotless Braids, Weave Installation, Wig Installation, Colour & Highlights.
Tools salons use most
Questions from salons
Can I track which stylist did which service?
Yes. When you record a visit you can assign each service to a staff member, and Zawadi calculates their commission for payroll.
Do my clients need to download an app?
No. Your staff find them by phone number at the counter, and points updates arrive by SMS. The Zawadi Rewards app is optional.
Can I remind clients who haven't been back?
Yes. On the Grow plan Zawadi sends an automatic SMS when a client hasn't visited for the number of days you choose. On any plan you can send a campaign to lapsed clients.