Guides for shop owners
How to start a loyalty programme, pick rewards your customers want, and bring back the ones who stopped coming.
How to Start a Customer Loyalty Programme in Kenya
A step-by-step guide for Kenyan shop owners on setting up a loyalty programme, choosing points or stamps, picking rewards and getting staff to use it.
Read the guide 4 min readHow to Win Back Customers Who Stopped Coming
A practical win-back plan for Kenyan businesses, from spotting lapsed customers to the SMS messages that bring them back, with timing and examples.
Read the guide 4 min read12 Loyalty Programme Ideas for Salons and Barbershops
Practical reward ideas for hair salons, nail bars and barbershops in Kenya, with the numbers to make each one pay for itself.
Read the guide 4 min readPoints vs Stamp Cards: Which Loyalty Programme Suits Your Business?
Compare points and stamp card loyalty programmes for Kenyan businesses, with examples, costs and when to run both at once.
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