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About Zawadi

Built for the shop owner who knows every regular by name

Supermarket loyalty schemes come with card printers, scanners and an IT team. Zawadi runs on the phone or tablet already at your counter, so a local shop, salon or car wash can reward its regulars without buying anything new.

Getting started

What it takes to start

1 day From signing up to giving your first points
0 extra hardware It runs on the phone at your counter
14 days Free trial, no card needed
Any phone Points updates arrive by SMS
Zawadi customer profile with points balance and visit history
Cashier redeeming a customer reward at the till in Zawadi

How Zawadi started

You know your regulars by face. Once they leave the counter you have no way to reach them: you took an M-Pesa payment, handed over the goods, and that was it.

Paper loyalty cards get crumpled or left at home. WhatsApp broadcast groups get muted as spam. When a rainy Tuesday empties the shop, you have no way to ask your regulars to come in.

We built Zawadi so an independent business can run a loyalty programme as well as a big chain does. When a customer pays, your cashier records the visit and an SMS confirms their points. If they go quiet, a win-back message brings them back.

With Zawadi, a shop can reward its regulars, send a weekend SMS offer from a phone, and see who is coming back without keeping a notebook.

Our values

What guides the product

01

Fast at the counter

Giving points takes a phone number and an amount, so the queue keeps moving. The customer's SMS confirmation usually arrives before they leave the counter.

02

You see who gave what

Every visit is logged with the staff member's PIN, the time and the customer's phone number, so you can see who gave what and check the day's totals from your phone.

03

Built for repeat sales

Zawadi does one job: bringing your existing customers back more often. You only move to a bigger plan when you open another branch or need more SMS.

Made in Nairobi

Built for how Kenyan shops work

Zawadi is built for the Kenyan counter: plans paid by M-Pesa, SMS to customers on any phone, and counter tools a new cashier picks up on their first shift.

Priced in shillings
KES
Pay for your plan
M-Pesa
Reaches customers on any phone
SMS
Start your free trial You can be running the same day. No card needed; pay by M-Pesa when you're ready.