Turn one-time shoppers into regulars
Fashion customers come back when they hear about new stock first and feel remembered. Zawadi rewards each visit, lets you send a new-arrivals SMS to your best customers, and lets people buy gift vouchers for friends.
Rewards for coming back
Boutiques start with points for each visit, which rewards the customer who pops in often. You can switch to points on spend if that suits your shop better.
Gift vouchers can be bought on your voucher page and paid by M-Pesa, and sent to a friend's phone. Cashiers redeem them in store, including part of the value at a time.
Reward ideas that work
- A discount voucher after a set number of visits.
- Early access by SMS when new stock arrives.
- Birthday points to spend on an accessory.
- Gift vouchers for weddings and graduations.
Your service list comes ready to edit: Ready-to-Wear, Custom Tailoring, Alterations, Accessories, Shoes, Kids Wear, Ankara Designs.
Tools boutiques use most
Questions from boutiques
Can I sell gift vouchers?
Yes. Customers buy vouchers on your voucher page by M-Pesa and can send them to someone else's phone. Vouchers can be redeemed in parts until the balance is used up.
Can I tell customers about new stock?
Yes. Send an SMS campaign to all customers, recent visitors or your top customers, and see the cost before you send.
Do I need special hardware?
No. Zawadi works on the phone, tablet or computer you already use at the counter.