Connect your tools
Points for online orders, in the same balance
If you also sell online, your customers should earn the same points there as at the counter. Connect your Shopify or WooCommerce store and every paid order adds points to the customer's Zawadi balance.
On every plan
Shopify and WooCommerce
Zawadi connects to Shopify and WooCommerce so paid online orders earn loyalty points in the same balance customers use in store. New online buyers are added as members, WooCommerce refunds and cancellations reverse the points, and WooCommerce shoppers can use Zawadi rewards and gift vouchers as coupon codes.
What you can do
- Shopify: paid orders earn points and add new buyers as members.
- WooCommerce: the Zawadi plugin awards points on paid orders.
- WooCommerce refunds and cancellations reverse the points.
- WooCommerce accepts Zawadi reward and gift voucher codes as coupons.
- Available on every plan.
Order paid in your store
→ Zawadi finds or adds the customer
→ Points added under your rules
→ One balance, online and in store
What changes
Before and after Zawadi
Before
With Zawadi
-
BeforeOnline customers who never join
Every paid order adds the buyer as a member
-
BeforeTwo separate balances for shop and website
One balance wherever they buy
Shopify and WooCommerce
How it works
-
Connect your store
For Shopify, add the Zawadi webhook in your store settings. For WooCommerce, download and install the Zawadi plugin from your dashboard.
-
Orders earn points
When an order is paid, the buyer earns points under your normal rules. Buyers who aren't members yet are added.
-
Rewards at checkout
On WooCommerce, customers can enter a Zawadi reward or gift voucher code as a coupon, and it's checked before it's accepted.
Example
A boutique selling in store and online
A boutique sells on WooCommerce and in its shop. A customer orders a KES 4,500 dress online and earns 45 points at 1 point per KES 100. Next week she uses a Zawadi reward code at the online checkout.
Industries
Popular with
- Restaurants Points on every bill, an SMS offer for your quiet nights, and a birthday treat from the kitchen.
- Pharmacies Reward regular customers on everyday health, baby and beauty buys, and remind them when it is time to come back.
- Boutiques Reward repeat shoppers, tell your best customers first when new stock lands, and sell gift vouchers.
Questions
Shopify and WooCommerce questions
Which plans include the integrations?
Shopify and WooCommerce work on every plan.
What happens if an online order is refunded?
On WooCommerce, a refund or cancellation reverses the points the order earned.
Do online customers need the app?
No. They earn by phone number, like customers in your shop, and get their balance by SMS.
Features