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Points for online orders, in the same balance

If you also sell online, your customers should earn the same points there as at the counter. Connect your Shopify or WooCommerce store and every paid order adds points to the customer's Zawadi balance.

Shopify and WooCommerce

Zawadi connects to Shopify and WooCommerce so paid online orders earn loyalty points in the same balance customers use in store. New online buyers are added as members, WooCommerce refunds and cancellations reverse the points, and WooCommerce shoppers can use Zawadi rewards and gift vouchers as coupon codes.

What you can do

  • Shopify: paid orders earn points and add new buyers as members.
  • WooCommerce: the Zawadi plugin awards points on paid orders.
  • WooCommerce refunds and cancellations reverse the points.
  • WooCommerce accepts Zawadi reward and gift voucher codes as coupons.
  • Available on every plan.
What happens on a paid order
Order paid in your store
  → Zawadi finds or adds the customer
  → Points added under your rules
  → One balance, online and in store

What changes

Before and after Zawadi

  • BeforeOnline customers who never join

    Every paid order adds the buyer as a member

  • BeforeTwo separate balances for shop and website

    One balance wherever they buy

Shopify and WooCommerce

How it works

  1. Connect your store

    For Shopify, add the Zawadi webhook in your store settings. For WooCommerce, download and install the Zawadi plugin from your dashboard.

  2. Orders earn points

    When an order is paid, the buyer earns points under your normal rules. Buyers who aren't members yet are added.

  3. Rewards at checkout

    On WooCommerce, customers can enter a Zawadi reward or gift voucher code as a coupon, and it's checked before it's accepted.

Example

A boutique selling in store and online

A boutique sells on WooCommerce and in its shop. A customer orders a KES 4,500 dress online and earns 45 points at 1 point per KES 100. Next week she uses a Zawadi reward code at the online checkout.

Questions

Shopify and WooCommerce questions

Which plans include the integrations?

Shopify and WooCommerce work on every plan.

What happens if an online order is refunded?

On WooCommerce, a refund or cancellation reverses the points the order earned.

Do online customers need the app?

No. They earn by phone number, like customers in your shop, and get their balance by SMS.

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