Easy for your customers
A loyalty card that lives on your customer's phone
Customers join with their phone number, by scanning the QR poster at your counter or typing your join code. Those with a smartphone get a free wallet showing every shop they belong to. Everyone else still earns, with updates by SMS.
On every plan
Customer app and pass
Zawadi gives your customers a digital loyalty card. They join by scanning your QR poster or entering your join code, then see their points, stamps, rewards and history in the free Zawadi Rewards app or on the web. At the counter they show a QR pass, so nobody reads out numbers.
What you can do
- Free Zawadi Rewards app on Google Play, plus the same wallet on the web.
- Customers can also join by typing your join code, such as KAHAWA.
- Rewards ready to use, with a QR code the cashier scans to redeem.
- Customers see their gift vouchers, bookings and store credit in the same place.
- Your logo, brand colour, programme name and the name of your points, such as "Kahawa beans".
- Customers without a smartphone still earn: they're found by phone number and get updates by SMS.
What changes
Before and after Zawadi
Before
With Zawadi
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BeforeCustomers reading their number aloud in a queue
A QR pass the cashier scans in a second
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Before"How many points do I have?" at every visit
Balance, stamps and the next reward on their phone
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BeforeA sign-up form at the counter
Scan the poster, enter a phone number, done
Customer app and pass
How it works
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Put up your QR poster
Download your shop's QR poster from the dashboard and place it by the till. Customers scan it, enter their phone number and they're in.
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Customers see their progress
Their wallet shows points, stamp cards, rewards ready to use and what's coming up, for every shop they belong to.
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They show a pass at the counter
The pass is a QR code that changes every two minutes. Your cashier scans it to add points, so customers don't need to say their number aloud.
Example
A café regular's morning
Brian scans the QR poster on his first visit and joins in under a minute. A week later his app shows "19 points to Free pastry" and five of nine stamps on the coffee card. At the till he shows his pass, and the cashier scans it.
Industries
Popular with
- Salons Reward the clients who come back every few weeks for braids, a retouch or their nails, and nudge the ones who are overdue.
- Restaurants Points on every bill, an SMS offer for your quiet nights, and a birthday treat from the kitchen.
- Cafés A coffee card that lives on your regulars' phone numbers, with points on every cup and pastry.
- Boutiques Reward repeat shoppers, tell your best customers first when new stock lands, and sell gift vouchers.
Questions
Customer app and pass questions
Do customers have to download an app?
No. Joining takes a phone number, and every update goes by SMS. The app and web wallet are optional extras for customers with a smartphone.
Is the app free for customers?
Yes. Zawadi Rewards is free on Google Play, and the web wallet works in any phone browser.
Can customers use one app for several shops?
Yes. Each shop they join appears as its own card in the same wallet, with its own points and rewards.
Why does the pass keep changing?
The QR code renews every two minutes, so a screenshot shared with someone else stops working. It keeps points going to the right person.
Features